FAQ

What is web hosting?

Web hosting refers to the process of publishing a web site so that it is available to the world on the Web. Paid web hosting also involves getting a domain name and not having forced ads displayed on your site. See our web hosting plans

What is a domain name?

A domain name is a sequence of letters and numbers which determine the address of your site. This site's domain name is "www.efaith.com.hk." You need to register a domain name before your web site becomes accessible at this address. For search your own domain name, please visit our Domain Name Search Engine.

What are PHP, MYSQL, Java, IP, IP address?
Personal data held by eFaith will be kept confidential but eFaith may provide such information to:

- any personnel, agent, adviser, auditor, contractor or service provider who provides services or advice to eFaith in connection with eFaith's operations
- any person under a duty of confidentiality to eFaith
- any person to whom eFaith is required to make disclosure under any law applicable in or outside Hong Kong
- any actual or proposed transferee or participant of eFaith’s operations

Some Services may involve the disclosure of your personal data or other contact information and business details.
Payment information may be provided to banks and other financial institutions in connection with the collection of payments.
You should also note that the privacy protection stated in this Privacy Policy Statement does not apply to Information which has been passed to third parties in the course of providing the Services (e.g. Information may be passed to vendors of products to be sold on-line), and we are not responsible for the privacy protection or lack thereof on the part of such third parties.

5. Marketing

Those acronyms refer to various features such as programming languages, databases, etc. that might be available with a hosting plan.

PHP

PHP is a free, open-source server-side scripting language. PHP code can be embedded in HTML. PHP files usually have extensions like .php or .php3. PHP language style is similar to C and Java. Here is the PHP group web site. Other popular server-side scripting languages are ASP, Perl, ColdFusion, TCL, Python, and JSP.

MySQL

Most popular open-source relational database. Many Unix-based plans allow MySQL databases. Here is MySQL home page.
IP and IP Address

Internet Protocol is the main protocol used on the Internet. Internet Protocol Address. A unique number identifying all devices connected to the Internet. This number is usually shown in groups of numbers from 0 to 255, separated by periods, for example 207.46.230.218.

What is shared (virtual) web hosting?

Shared (or virtual) web hosting is the most fitting way of hosting for 99% of web sites. It means that a web hosting company will have one or more servers (computers constantly connected to the Internet that run a web server software such as Apache or IIS) that will be running multiple web sites (it will be shared). Unless a web site is exceptionally busy or requires a lot of bandwidth, this is the least expensive way to get a real web site. One option is dedicated, co-location. See our Sever Rental Service.

Can I keep my domain name when I change a host?

Yes. We recommend that you register your domain name with a separate registrar before getting a hosting plan (please see our Domain Name Search Engine). Then, when you need to move to another host, you just need to point your domain's name servers to this new host. If you registered your domain name with a host and now you want to move, you should find your registration records or contact this host and ask them how to control your domain name. If you have a problem, you can usually see the name of the registrar by performing a "Whois" query on your domain name and contact them.

Will I have forced advertising on my site like I do on Geocities, etc.?

No. None of the web hosts listed in our database force any kinds of ads on your site. In fact you can put your own ads if you'd like.

I don't have any experience in creating a site. Who can help me create and host my site?

Our professional website design team would like to offer their professional opinion on your company website. Details, please visit Website Design Plan.

What is domain parking?

Domain parking lets you cheaply reserve a domain name for future use and display an "under construction" default page on it. You can register a domain and not park it anywhere but then your site will simply be inaccessible until you get a web host. As our valuable customers, we park your domain for free.

What is full-service web hosting?

"Full-service" can refer to a variety of services offered in addition to providing web space, transfer, and emails for a web site. For example, it could be 24/7 service support, web design services, or web site content maintenance services.

How do I upload my site?

The main method of uploading files to your site's account is by using FTP. When you sign up with a host, you will probably get an FTP account that lets you access files in your account (usually ftp.yoursitename.com, your main account name and password). Then you can use a built-in Windows or Internet Explorer FTP client, or some other software that supports FTP such as CuteFTP, WS_FTP, or Total Commander, to transfer files from your hard drive to your account. If you don't get an FTP account or if you prefer a Web interface, you can use your account control panel's File Manager instead. Yet another method is to use an SSH or telnet client software, such as SecureCRT, to upload using Zmodem protocol (sz and rz commands).
All these methods will work fine, but we recommend using dedicated FTP programs as the preferred solution because these programs have the best user interfaces and support advanced options like setting file permissions and resuming aborted file transfers. Contact us for more information.

What is uptime?

Uptime is the percentage of time that a web site is working. For example, if some host has an uptime average of 99.86%, this means that your site will be down for a total about 1 hour each month. We monitor uptime of customer websites of many web hosts and we display this data on the host's details page.

Can I use Java applets, JavaScript, and Flash pages on my site?

Yes. Those are client-side technologies, so the host doesn't have to do anything to support or enable them. Any browser (such as Internet Explorer or Netscape) that supports them is enough, so any host will do. It doesn't matter whether Java or Flash are listed among the plan's features, they are supported by default.

How much data transfer will I need?

Don’t worry about the size of data transfer, we offer unlimited data transfer to our clients.

Do I need stats?

Yes, we offer our clients free stat raw logs, however, we also provide professional analyze report from this stat raw logs for company’s strategically planning. Contact us for more information.

Do I need to use host's search engine submission service?

No. Some search engine submission tools are better than others and some big search engines don't like automated submission. You should submit manually to major directories like Yahoo!, ODP, or Looksmart, and you may also prefer to submit manually to major search engines.